Serenity Transfer Service Ltd.

Now Hiring: Northern Regional Manager & Decedent Transfer Attendants

Serenity Transfer Service Ltd. is British Columbia’s trusted provider of professional decedent transfer services, supporting hospitals, care homes, funeral providers, provincial agencies, law enforcement, and families across the province.
Since 2019, our work has been guided by three core values: Dignity, Excellence, and the Common Good. Our team plays an essential role within BC’s healthcare, funeral, and investigative systems, often working quietly behind the scenes when care, precision, and professionalism matter most.

We are currently hiring for the following positions:

Northern Regional Manager / Decedent Transfer Technician

Location: Prince George, Cariboo, and Peace regions
Pay: From $28.00 per hour during the probationary period
Pay Frequency: Weekly pay
Schedule: On-call / operational full-time availability
Work Location: On the road

We are seeking a composed, organized, and mission-driven individual to serve in a dual-capacity role as Northern Regional Manager / Decedent Transfer Technician.

This position combines regional leadership responsibilities with frontline decedent transfer work. The successful candidate will oversee regional field operations, support and mentor team members, ensure policy compliance, manage call assignments and response efficiency, and maintain Serenity Transfer Service Ltd.’s high standard of professional care.

In addition to leadership duties, this role also involves responding directly to transfer calls as needed. The Northern Regional Manager must be prepared to safely and respectfully transport decedents, complete documentation, communicate with healthcare providers and partner agencies, and remain calm and professional in sensitive and challenging environments.
This role requires strong leadership skills, emotional maturity, excellent communication, physical capability, and the flexibility to travel or remain in another region with limited notice when operational needs arise.

Key Responsibilities
Leadership & Staffing
• Ensure adequate staffing levels within the region
• Monitor technician availability and assist with scheduling based on call volume
• Support, mentor, and conduct check-ins with team members
• Ensure compliance with company policies, procedures, and standards
Operational Oversight
• Manage regional call assignments, response times, and deployment efficiency
• Travel between service areas when operationally required
• Oversee documentation, reporting, and quality assurance
• Ensure vehicles remain clean, equipped, maintained, and operational
• Maintain strict confidentiality in all matters
Administrative Duties
• Use Outlook, Teams, and internal systems for communication and scheduling
• Maintain professional relationships with hospitals, care homes, law enforcement, and funeral home partners
• Provide operational updates and reporting to senior leadership
Transfer Technician Duties
• Respond promptly to transfer calls, often on short notice
• Safely and respectfully transport decedents using company vehicles
• Navigate tight spaces, stairs, cluttered environments, and varied settings
• Complete required documentation accurately and professionally
• Interact compassionately with families, healthcare staff, authorities, and partner agencies
• Travel throughout the region in varying weather and road conditions

Requirements
• Valid unrestricted Class 5 driver’s licence
• Reliable personal vehicle to travel to designated meeting points or fleet vehicle locations
• Ability to lift 150+ lbs independently and assist with transfers up to 300 lbs with a partner
• Clear criminal record check, provided at no cost to the applicant
• Strong communication skills and professional demeanor
• Emotional maturity and composure in sensitive situations
• Comfort working with deceased individuals in various conditions
• Ability to provide required dress code attire: plain black collared shirt, black pants, and closed-toe black shoes or boots

Compensation & Growth
• Starting wage from $28.00 per hour during the first 90 days
• Weekly pay
• Criminal record check provided at no cost
• Flexible scheduling based on operational needs
• Meaningful experience in a specialized and important field
• Opportunity for increased responsibility and growth within the company

Important Nature of the Work
Both roles involve routine exposure to human mortality. Team members may encounter deceased individuals in various conditions, including trauma, advanced decomposition, and exposure to bodily fluids.

The ability to remain calm, respectful, and professionally composed in these environments is a condition of employment. Applicants should carefully consider whether they are comfortable with this aspect of the work before applying.

A pre-employment aptitude assessment and in-person strength test are mandatory before moving forward in the hiring process. Qualified applicants will receive next-step information after initial review.

Apply Today
Serenity Transfer Service Ltd. is an equal opportunity employer committed to dignity in all aspects of our work.

Interested applicants are encouraged to apply. Selected candidates will be contacted regarding next steps.
Serenity Transfer | Trusted Transfers Since 2019

Apply here: https://serenitytransfer.com/careers